Shipping policy

Shipping Policy

Last updated: October 2026

Where we ship

Young Era ships worldwide. The United States is our primary market, but orders are accepted and fulfilled internationally.

Shipping rates

United States: $12 USD flat rate, any order size
Rest of world: $35 USD flat rate, any order size

Rates are shown at checkout before you pay. All prices and charges are in US dollars.

Processing time

Orders are picked, checked and dispatched within 1 to 3 business days of being placed. Business days are Monday to Friday, excluding US public holidays. Orders placed over a weekend are processed from the following Monday.

During a new drop, processing may take slightly longer. If we expect a delay beyond 3 business days we will email you.

Delivery times

Estimated transit time after dispatch:

United States: typically 5 to 8 business days
International: typically 10 to 20 business days

These are estimates, not guarantees. Carrier delays, customs inspections, weather and peak periods can extend them, and those factors are outside our control.

Tracking

You will receive a dispatch email containing a tracking number and carrier link as soon as your parcel leaves us. Tracking can take 24 to 48 hours to show its first scan. Please check your spam folder if you have not received the email.

Customs, duties and import taxes

International orders may attract customs duties, import taxes or handling fees levied by the destination country. These charges are the customer's responsibility and are not included in the price you pay us. We cannot calculate them in advance, we do not receive any part of them, and we cannot refund them.

If a parcel is refused or abandoned because the recipient will not pay import charges, any refund will be reduced by our outbound shipping cost and any return or destruction charges we incur.

Address accuracy

Please check your delivery address carefully at checkout. We ship to the address exactly as entered. If you spot an error, email us immediately — we can correct it before dispatch, but not after. Parcels returned to us because of an incorrect address will be reshipped at your cost.

Lost or undelivered parcels

If tracking shows no movement for more than 10 business days, or a parcel is marked delivered but has not arrived, contact us within 7 days of the last tracking update and we will open an investigation with the carrier. Claims raised outside this period may not be recoverable.

Damaged in transit

If your parcel arrives visibly damaged, photograph the packaging before opening it where possible, and email us within 48 hours of delivery with your order number and photographs.